FAQs
What is the MyHealth360 Win A Watch Giveaway?
The MyHealth360 Win A Watch Giveaway is a campaign where participants can win a smartwatch by registering on the MyHealth360 app. It's an initiative by IHH Healthcare Singapore to encourage active health management.
What are the start and end dates for the giveaway?
The giveaway is scheduled to begin on 24 Oct 2023 and concludes on 15 Dec 2023. IHH Healthcare Singapore reserves the right to modify the contest period.
How does one participate in the giveaway?
Participation involves a couple of simple steps:
a. Download the MyHealth360 app from the App Store or Google Playstore.
b. Create a new account within the app.
Entry into the contest indicates acceptance of its terms and conditions.
Who is eligible to participate?
The giveaway is open to Singapore residents and international IHH patients with valid identification. However, it's important to note that IHH Healthcare Singapore employees are ineligible for participation.
What are the details regarding the winners and the prizes?
A total of 25 lucky winners will be selected. Each winner will have the privilege of choosing their preferred smartwatch from a shortlist of brands and device models as their prize.
How will winners be notified?
Winners will be contacted within 10 working days after the contest ends via the personal contact details used to register for the MyHealth360 account.
What happens if a winner is uncontactable or fails to respond?
Should a winner be unresponsive or unable to provide necessary details within the given timeframe, their prize may be forfeited. IHH Healthcare Singapore reserves the right to select an alternative winner under these circumstances.
Can prizes be exchanged or transferred?
No, prizes are non-transferable and non-exchangeable. Participants are urged to claim their prizes within the specified period, as failure to do so will result in forfeiture.
Will the winners be announced publicly?
Yes, by participating in this contest, winners grant IHH Healthcare Singapore the right to disclose and publish their information, including their names, on various platforms as part of the contest results publication. This is part of our commitment to transparency and community engagement.
How are winners selected?
Winners will be selected through a random draw from eligible participants.
Is there a limit to the number of entries per person?
Each participant is limited to a single entry.
How do I redeem my prize?
Upon receiving the winner notification email, check for instructions on redeeming your prize. This email will guide you on filling an online form with your contact details, along with your preferred smartwatch choice from a provided list. Please complete this within the specified deadline. If you need help or have questions, contact our support team. Congratulations on your win!
What are the terms and conditions?
You can review our comprehensive Terms and Conditions by clicking here.
Can I participate if I'm under 18 years old?
There are no age restrictions for participation in the draw.
Are there any hidden costs or fees associated with claiming the prize?
No, we do not impose any additional fees or hidden costs for you to claim your prize.
Can I withdraw from the contest if I change my mind?
If you decide to withdraw from the contest, kindly contact our customer service team at MyHealth360SGsupport@ihhhealthcare.com to submit your withdrawal request. Please note that once a prize has been claimed, it cannot be reversed or withdrawn.
Terms & Conditions
The participating period for the MyHealth360 Win A Watch Giveaway starts on 24 Oct 2023 and ends on 15 Dec 2023. IHH Healthcare reserves the right to alter the participating period.
The act of the participants downloading and registering a new account for MyHealth360 mobile app constitutes acceptance of these Terms and Conditions.
Contest
To join, participants have to:
1) Download MyHealth360 app on App Store or Google Play Store
2) Register a new account on the MyHealth360 mobile app
3) Each participant is eligible to win only one prize in the draw
4) 25 participants will be chosen as the winners
5) Participants will need to show proof of identification to verify and redeem their prize upon collection
Eligibility
1) The contest is open to all Singapore residents IHH Healthcare Singapore patients living overseas with eligible Identification Documents with exception to employees of IHH Healthcare Singapore
Prizes
1) All 25 winners will win a smart watch of their choice from a shortlist of brands and device models curated by IHH Healthcare Singapore upon prize redemption
2) Only selected winners will be contacted. The decision of IHH Healthcare Singapore on all matters relating to or in connection with the Contest shall be final and binding IHH Healthcare Singapore shall not be obliged to enter into any correspondence with any participant on any matter relating to the Contest.
3) By participating in the contest, the participant understands and agree that:
a) Winners will be notified within 10 workings days after the end of contest via their personal contact details used to register for MyHealth360 account. Winners must fill in an online form with their full name, contact number, delivery address, chosen smart watch from a shortlist of brand and model, by the stipulated deadline for prize collection details. In the event that the selected participant is unable to submit the details within the stipulated period, IHH Healthcare Singapore reserves the right to forfeit his/her prize and/or select an alternative winner. The prizes are not refundable, transferable or exchangeable. IHH Healthcare Singapore reserves the right to replace the prizes with a similar value. All prizes that are not claimed before the stipulated deadline will be forfeited.
General
1) By participating in this Contest, the winning participants grant IHH Healthcare Singapore the right to publish the results of the Contest and Prizes, and disclose and publish their information (including name) on the Platforms.
2) IHH Healthcare Singapore reserves the right to make changes to the terms and conditions of the Contest without any prior notice.